Momentum Coaches Maidenhead

Another week goes by and another round of telephone calls to get our money back.

Spoke with a lady in the Refunds Section who says she is not authorised to return the deposit. Apparently it is up the Operations Manager - a chap with the rather appropriate name of Gavin Rutter (gavin.rutter@momentumtransport.net).

Just sent them another email as we gradually start to tire of this difficult game. But, of course, that is what is supposed to happen. Wear the customer down until he gets fed up - and he'll go away.

But not this time Momentum. I've had enough of being shafted by the likes of you.

So this time I aint going away.

Have given them until 5 pm tomorrow to authorise the refund. Failure to do so will mean a visit to the Small Clains Court.